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    Development of CRM system Requirements for OJSC Ingosstrakh

    Based on a comprehensive analysis of the business processes selected for automation in the first phase of a project to implement a CRM system and interviews of key employees of OJSC Ingosstrakh, a document with a detailed description of high-level functional operational and analytical CRM requirements was prepared.

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AT Consulting | Solutions

Insurance

The Russian insurance services market is currently expanding at impressive rates. There is growing competition and the customer base is constantly widening. In order to conduct insurance business effectively under these conditions, management and information systems must be modernized and all business process software tools being used must be closely watched to ensure that they meet market standards. Automation tools presently being used by most insurance companies are suited to solving tactical problems but are clearly inadequate for formulating a serious, long-term strategy. In order to surmount this problem, AT Consulting has opened a specialized division providing services to insurance companies.

We offer effective solutions for improving a company’s information systems and bringing them into line with the company’s goals and objectives. Specialists of the AT Consulting group have vast experience in working with insurance companies and will design a full-value information system ideally suited to both your present and future business requirements.

In the course of project implementation, we run diagnostics on the current state of a company’s information systems and design an entirely new corporate information system or redesign the old model based on the specific features of the company’s activities and the tasks facing it. Then, using the functional model, our specialists develop an integrated automation model of the insurance company.

The result will be an integrated IT strategy for the company. This strategy will be realized successively in subsequent phases of project implementation. The end result will be increased efficiency of the insurance company’s business activities.
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